Due to the digital nature of our products, all sales are final once access has been delivered.

Shop Courtney J sells digital products, online trainings, downloadable materials, templates, and educational resources. Because these items are delivered electronically, we do not offer refunds once a product has been accessed, downloaded, or delivered.

If you experience a technical issue accessing your purchase, please contact us at support@shopcourtneyj.com within 7 days of purchase so we can help resolve the issue.

For live workshops or scheduled online trainings, refund eligibility may vary by offer and will be clearly stated on the individual sales page.